Kid's Health Keeping our children healthy

Contact Information

KCHIP Toll-Free Hotlines

877-KCHIP-18 (877) 524-4718
TTY/TDD: (877) KCHIP-19 (877) 524-4719
Hispanic Interpreter: (800) 662-5397

Medicaid Member Services

(800) 635-2570

Cabinet for Health and Family Services Ombudsman

(800) 372-2973

Benefind

(844) 407-8398

MCO Contacts for Members and Providers

Aetna Better Health of Kentucky:
Member Services: (855) 300-5528
TTY users: 711
TDD users: (800) 627-4702
Anthem
Member Services: (855) 690-7784
TTY and TDD users: 711
Humana
Member Services: - (800) 477-6931
TTY: (800) 648-6056 or 711
Passport Health Plan
Member Services: (800) 578-0603
TDD: (800) 691-5566
WellCare of Kentucky
Member Services: (877) 389-9457
TTY/TDD: (877) 247-6272

Additional Resources

Do you have other questions regarding your children's health? Get more information and services.

For links to additional state and national agencies, check out KCHIP Links.

Information about K-CHIP is available from Kentucky's 2-1-1 call center.

2-1-1 is an easy-to-remember phone number for access to important health and human services. The implementation of 2-1-1 is spearheaded by the United Way and the Alliance for Information and Referral Systems (AIRS) with federal funding to help ensure every American has access to this essential service.

2-1-1 is available in the following Kentucky counties:
Northern Kentucky – Boone, Campbell, Kenton and Grant.
Greater Louisville – Jefferson, Nelson, Trimble, Carroll, Henry, Bullitt, Oldham, Hardin, Shelby and Spencer.
Central Kentucky - Anderson, Bourbon, Clark, Fayette, Jessamine, Madison, Montgomery, Scott and Woodford.